We’d love to hear from you. Here are the various ways you can contact us:

• Email - Click here
  In most cases, we'll respond to your email within one business day. Please allow additional time over a holiday.

  If requested in your email, a GECU employee will call you directly with an answer to your question, rather than emailing you a response.

  However, if you desire immediate assistance, please call Member Services during normal business hours listed below.
  
  *Please note: Email is not a secure form of communication. We ask that you do not send personal information such as: your member number, passwords, your social security number, etc. via email.
   

• Member Services/Main GECU Phone Number
  513.243.4328 (GECU)
  800.542.7093
  FAX: 513.398.0076
  Hours: Monday-Thursday 8am - 5pm, Friday 8am - 6pm, Saturday 9am - 2pm
  *The telephone hours differ slightly from our office hours, please see locations and hours for the hours of our offices.
  
   
• Phone Loan Center
  513.243.5626 (LOAN)
  888.670.5626 (LOAN)
  FAX: 513.563.1028
  Hours: Monday-Friday 8am – 7pm, Saturday 9am - 2pm
  
  
  
• Sourceline – 24 hours
  513.243.3333
  800.589.2875
  
   
• Financial Mall
  513.243.7887
  FAX: 513.563.2227
  • Insurance Services: 513.243.8100
  • Investment Services: 513.243.6510
  • Legal Services: 513.243.8300
  • Real Estate Services: 513.243.8600
    
    
• Web BillPay Member Service
  Available 24/7
  888.918.7458
  email: geevendaleefcu@cu-support.com
  
   
• 24-hour Cardholder Service - Credit Card
  800.654.7728
  
   
• Lost or Stolen Credit Card – 24 hours
  Call this number to report a lost or stolen credit card: 800.449.7728
  
   
• Lost or Stolen Debit/ATM Card – 24 hours
  Call this number to report a lost or stolen debit/ATM card: 800.528.2273
  *Call Member Services during business hours to order a replacement card(s).