In most cases, we'll respond to your
email within one business day. Please allow additional time over a holiday.
If requested in your
email, a GECU employee will call you directly with an answer to your question, rather than emailing you a response.
However, if you desire immediate assistance, please call us during normal
business hours:
513.243.4328 or 800.542.7093
Monday-Thursday 8 am - 5 pm
Friday 8 am - 6 pm
Saturday 9 am - 2 pm *The member service call center hours differ
slightly from our office hours, please see "locations
and hours" for the hours of our offices.
*Please note: Email is not a secure form of communication. We ask that
you do not send personal information such as: your member number, passwords,
your social
security number, etc. via email.
