To meet our long-term growth strategies and enhance our digital delivery systems while exceeding your expectations, we are embarking upon one of the most time-intensive and important processes a financial institution can undergo – a data-core processing system conversion.
During the weekend of July 1st, GECU will be closed to complete an upgrade to our internal and online/mobile systems. We are currently preparing, training, and testing and will be through the conversion weekend. Most changes will take place behind the scenes; we’re working diligently to make the transition as seamless as possible.
In its most simplistic form, the easiest way to think about this is that we’re picking up our database from where it is today and placing it in a new home. To address some questions you may have, please note the items below:
- Your account benefits and features will remain as they are.
- Automated transactions currently in place will continue as they’re set up (e.g. direct deposits, automatic transfers, ACH originations for incoming payments/deposits).
- Checks and debit/ATM and credit cards will continue to work; you won’t receive new ones.
- There will be no changes to our routing number.
We have dedicated this webpage to provide information on this conversion over the next several months. We'll also continue to update you in upcoming editions of Bright Horizons, via email for subscribers, and by mail. We’re preparing a Member Guide Book that will include: FAQs, important dates for you to know, and details about our conversion; this will be available in the upcoming months.
When we open on July 3rd, we’ll be on our new system and it may take us a little longer at first to complete your requests, but within a short time, you’ll find our changes much to your benefit. We thank you in advance for your patience and look forward to embracing this journey, together.