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General Electric Credit Union

Update Your Contact Information

To serve you in the best way possible, please maintain your accurate contact information with us. With your up-to-date information, we can:

  • Keep you informed of any changes to your accounts.
  • Send your statements, tax forms, and any other important account information.
  • Share our latest promotions and details on our products or services to help you get the most out of your membership.
  • Inform you of any suspected fraudulent activity.

To update your email address or mailing address:

  • Log in to Online Banking, then select My Settings, then select the Edit link next to Contact information or Primary email.
  • Log in to our mobile app, then:
    • Apple Users: Tap More, Settings, My Settings, and then select the Edit link next to Contact information or Primary email.
    • Android Users: Tap the Menu icon, then Settings, My Settings, and then select the Edit link next to Contact information or Primary email.

Note: Updating the phone number under Contact information will not update the phone number we have on file for you, this is used for security log-in purposes only.

To update your phone number:

  • Send us a Secure Message:
    • Log in to Online Banking, then select Support and Secure Email.
    • Log in to our mobile app, then:
      • Apple Users: Tap More, then Secure Support.
      • Android Users: Tap the Menu icon, then Secure Support.
  • Initiate a Chat session in Online Banking, by selecting Support, then Secure Chat.
  • Use our secure Contact Us form.
  • Stop in any branch location.
  • Contact a Member Service Representative at: 513.243.4328 or 800.542.7093.

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