Identity Theft Information
Protect yourself from falling victim to identity theft.
Important Notice: GECU will never initiate a phone call, email, or a text asking you to update, validate, or provide us with your personal information. Don't give out personal information over the phone or website, unless you know it is secure and you initiated the contact.
Identity theft is a serious crime which becomes more widespread every day. Victims of identity theft may spend years, not to mention thousands of dollars, trying to clean-up the mess. To help protect you from identity theft, we have compiled the following information:
How identity thieves get your information:
- Stealing your wallet/purse with personal information.
- Stealing your bank and credit card statements out of your mailbox.
- Completing a change of address form in your name.
- Rummaging through your trash for private information.
- Using personal information you share on the Internet.
- Contacting you and posing as someone you think you can trust.
How they use your personal information:
- They'll call your credit card issuer and change the mailing address, and then use your credit card.
- They'll open a new credit card account or take out a loan in your name.
- They'll establish phone or wireless services in your name.
- They'll use checks/debit cards to drain your account.
- They'll open a bank account and write bad checks on the account.
What can you do to protect yourself:
- Obtain a copy of your free credit report through: www.annualcreditreport.com - a secure and centralized site created by the three major credit bureaus which allows you to obtain a copy of your credit report once every 12 months from each bureau for free. You can look for any unauthorized accounts or activity.
- Other sites offering "free" credit reports aren't backed by the three main credit bureaus and should be treated with caution. Be sure to read all the fine print.
- Enroll in Online Banking for 24/7 access to review transaction history and monitor your accounts for suspicious activity.
- Sign-up for eStatements and Web BillPay to prevent statements, payments, and personal financial information from being stolen from your mailbox.
- If your GECU debit or credit card is lost or stolen, contact us as soon as you are aware. We will block that card and order you a new card.
- Don't give out personal information over the phone or a website, unless you know it is secure and you initiated the contact.
- Deposit outgoing mail in post office collection boxes or at your local post office.
- Shred items like: credit card applications, charge receipts, and past financial statements, before placing them in the trash.
- Open a safe deposit box to keep your personal belongings (i.e., Social Security card, passports, etc.) safe.
- Do not email personal/financial information as email is not a secure form of communication.
What to do if your identity has been stolen:
- Place a fraud alert on your credit report and review your credit report.
- Close any accounts that have been tampered with or opened fraudulently.
- File a report with your local police or the police in the community where the identity theft took place.
- File a complaint with the FTC.
For more information on how you can protect your personal information, or for full details on how to report identity theft, please visit the FTC’s website. You may also contact us for more information.
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