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When you have a question or you need to talk to us about your next financial move, we make it easy to get in touch with our friendly experts.

Mortgage inquiry or notification of error

If you find that an error has occurred or wish to request information on your mortgage loan, please mail or email your request to:

All requests must include:

  • Borrower’s name
  • Borrower’s date of birth 
  • Borrower’s daytime phone number
  • Description of the request or error asserted

The Supervisory Committee assures that the credit union records are prepared accurately and that effective policies and procedures are maintained and followed. If you believe that transactions performed on your account were not initiated by you or a designated representative please contact the Supervisory Committee in writing to:

The Supervisory Committee
Post Office Box 62119
Cincinnati, OH 45252-9914

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General Electric Credit Union is a full-service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky.