Online and email safety

Fraud can upset your life. Safeguard your identity and your money.

Stay a step ahead of fraud

  • Protect your identity
  • Avoid online scams
  • Keep your money safe

The internet provides us with convenient access to a world of products, services, entertainment, and information; however, it opens doors for scammers, hackers, and identity thieves to gain unauthorized access to your personal information.

Learn how to protect your information, and your computer and other mobile devices, with these safety tips.

  • Don’t choose “Remember My Password” for Online Banking or transactional websites.
  • Work on a computer you trust. Firewalls, antivirus, anti-spyware, and other protection keep a computer properly monitored and provide peace of mind.
  • Select a strong password. Never use birth dates, first names, pet names, addresses, phone numbers, or Social Security numbers. Use a combination of letters, numbers, and symbols. Be sure to change your passwords regularly. Don’t write down your passwords and try not to use the same password for every service you use online.
  • Use a secure browser. Use secure webpages when you’re conducting transactions online. This secure browser is recognizable because the browser address bar (1) begins with ‘https,’ (2) turns green (in high-security browsers), and (3) a special field appears to the right of the URL with a padlock and the name of the legitimate website owner. If you click on this section, you can view the details of the Certificate. General Electric Credit Union’s Online Banking channel is secured with an Extended Validation SSL Certificate which provides an extra layer of protection.
  • Update security software often. When you get notices from software vendors to update your software, do it.
  • Sign off, shut down, disconnect. Always logout of your Online Banking session or any other website where you’ve logged into using a username and password.
  • Lock your computer when it is not in use.  Beware of someone looking over your shoulder. Protect yourself from unauthorized access to your computer and information and be aware of prying eyes.

Don’t let “you’ve got mail” turn into “you’ve got a virus”

Email is a common vehicle used to transmit malware and commit fraud. Ensure you’re practicing safe email habits by evaluating your behaviors. Doing so will protect you from identity theft.

  • Never open or respond to spam emails, delete them right away.
  • Never click on links within an email from a sender you don’t trust. It’s safer to retype the web address than to click on it from within the body of the email.
  • Don’t open attachments from strangers. If you do not know the sender or are not expecting the attachment, delete the email.
  • Don’t open attachments with odd filename extensions. Common filename extensions include “.doc” for documents or “.jpg” for images. If a file has a double extension, such as “heythere.doc.pif,” it may be a dangerous file to open. In addition, be wary of filenames ending with .exe, .pif, or .vbs; these are executable files and could be dangerous if opened.
  • Never share sensitive information in email, this includes account information or log in credentials. A stranger asking for this information may be trying to commit identity theft.
  • Don’t believe the hype. Many fraudulent emails send out urgent messages that claim your account will be closed if sensitive information isn’t immediately provided. Don’t fall for it. Your financial institution will never use this method to alert you of an account problem.
  • Be aware of poor design, and/or bad grammar and spelling, as these can be tell-tale signs of a fraudulent email or website.
  • Back up your sensitive data records. This will not only help you restore damaged or corrupted data, but it will help protect against fraud attacks and recover lost files, if needed.

Want more identity theft protection?

ID Navigator Powered by NortonLifeLock™ patrols the dark web for your information, alerts you to data breaches, and more. All GECU credit cards include this feature, but you can confirm eligibility at:

General Electric Credit Union is a full-service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky.

Money Minutes Blog

FREE eBook: The Ultimate Beginner's Guide to Credit Scores

The world of credit scores doesn't have to be confusing. Enjoy our free, downloadable eBook The Ultimate Beginner's Guide to Credit Scores.

Read more
6 Ways to Maintain Control Over Your Debit Card

You may be wondering just how these Debit Card Controls boost your account security. From keeping you up to date on account activity to stopping fraud in its tracks, there are a variety of reasons to customize your controls.

Read more
Ransomware: 21st Century Blackmail

GECU Voices brings you guidance and insight from experts within the Credit Union. This article is brought to you by Austin Vaive, Information Security Manager.

Read more
Financial institutions aren't all the same
At General Electric Credit Union, the big difference is we focus on improving people's lives, not padding our profits.