Hours & Locations
Member Services | Evendale/Reading Road | Mason/West Chester
Loveland/Symmes Twp | Fairfield | Eastgate | Highland Heights, KY
Florence, KY | Evendale – GE Plant Office | Madisonville – GE Plant Office
TriHealth Hospital Offices | Mercy Hospital Offices
Coming Soon! Oakley | Montgomery
Member Service Contact Center
Email: memberservices@gecreditunion.org
Phone: 513.243.4328 / 800.542.7093
Due to COVID-19, we are experiencing higher than normal call volume. We appreciate your patience! Learn more
Fax: 513.398.0076
Normal Business Hours:
Monday – Thursday: 8 am - 5 pm
Friday: 8 am - 6 pm
Saturday: 9 am - 2 pm
Member Service hours differ slightly from our office hours.
Evendale/Reading Road Office (Main office location)
10485 Reading Road
Cincinnati, OH 45241
Make an appointment at this branch by calling: 513.588.1582
Fax: 513.243.9206
Hours:
Monday – Thursday: 9 am - 5 pm
Friday: 9 am - 6 pm
Saturday: 9 am - 2 pm
- Account & Loan Services
- ITMs Available in both vestibules (main entrance vestibule and secondary (ATM) entrance)
- Notary Public & Signature Guarantee Services
- Walk-Up ATM (in vestibule)
- Safe Deposit Boxes
- Coin Counting Machine
- Night Drop & Express Box
- U.S. Mailbox and Postage Stamp Machine
Mason/West Chester Office
6960 Tylersville Road
Mason, OH 45040
Make an appointment at this branch by calling: 513.588.1585
Fax: 513.336.8563
Hours:
Monday – Thursday: 9 am - 5 pm
Friday: 9 am - 6 pm
Saturday: 9 am - 2 pm
- Account & Loan Services
- Notary Public & Signature Guarantee Services
- Drive-Up ATM
- ITM Available Inside Vestibule
- Safe Deposit Boxes
- Night Drop
- Postage Stamp Machine
- Coin Counting Machine
Loveland/Symmes Twp Office
10501 Loveland-Madeira Road
Loveland, OH 45140
Make an appointment at this branch by calling: 513.588.1583
Drive-thru lanes available.
Fax: 513.697.0652
Hours:
Monday – Thursday: 9 am - 5 pm
Friday: 9 am - 6 pm
Saturday: 9 am - 2 pm
- Account & Loan Services
- Notary Public & Signature Guarantee Services
- Two-Lane Drive-Thru
- Two ATMs: Drive-Thru & Walk-Up ATM
- Drive-Thru Night Drop
- Coin Counting Machine
Fairfield Office
5370 Dixie Highway (Route 4) (the north end of Jungle Jim's complex)
Fairfield, OH 45014
Make an appointment at this branch by calling: 513.588.1584
Drive-thru lanes available.
Fax: 513.874.4336
Hours:
Monday – Thursday: 9 am - 5 pm
Friday: 9 am - 6 pm
Saturday: 9 am - 2 pm
- Account & Loan Services
- Notary Public & Signature Guarantee Services
- Two-Lane Drive-Thru
- Drive-Thru ATM
- Express Box & Night Drop
- Coin Counting Machine
Eastgate Office
4450 Eastgate Blvd, Suite 255 (in the same complex as Jungle Jim's, to the right of their entrances)
Cincinnati, OH 45245
Make an appointment at this branch by calling: 513.588.1586
Fax: 513.718.8042
Hours:
Monday – Friday: 10 am - 6 pm
Saturday: 10 am - 3 pm
- Account & Loan Services
- Notary Public & Signature Guarantee Services
- Walk-Up ATM (next to our interior entrance in the entry way of Jungle Jim’s "Foodie Entrance")
- ITM Available within Jungle Jim’s Main Entrance (outside our location)
- Coin Counting Machine
- Express Box and Night Drop
Highland Heights Office
124 Marshall Lane
Highland Heights, KY 41076
Make an appointment at this branch by calling: 513.577.8942
Fax: 513.243.9206
Hours:
Monday – Thursday: 9 am - 5 pm
Friday: 9 am - 6 pm
Saturday: 9 am - 1 pm
- Account & Loan Services
- ITMs Available Inside Vestibule & Drive-Thru Lane (closest to the building)
- Notary Public & Signature Guarantee Services
- Drive-Thru ATM
- Coin Counting Machine
- Night Drop
- Refreshment Station
Florence, KY - Now Open!
8659 U.S. Highway 42
Florence, KY 41042
Make an appointment at this branch by calling: 859.384.5400
Drive-thru ITM lanes available.
Hours:
Monday – Thursday: 9 am - 5 pm
Friday: 9 am - 6 pm
Saturday: 9 am - 1 pm
- New Account & Lending Services
- ITMs Available Inside & in the Drive-Thru Lanes
- Notary Public & Signature Guarantee Services
- Coin Counting Machine
- Night Drop
- Wi-Fi
- Refreshment & Charging Stations
Oakley - Coming Soon!
3450 Madison Road
Cincinnati, OH 45209
- New Account & Lending Services
- ITMs Available Inside & in the Drive-Thru Lanes
- Notary Public & Signature Guarantee Services
- Coin Counting Machine
- Night Drop
- Wi-Fi
- Refreshment & Charging Stations
- Community Room
Montgomery - Coming Soon!
11200 Montgomery Road
Cincinnati, OH 45249
- Account & Loan Services
- ITMs
- Notary Public & Signature Guarantee Services
- Coin Counting Machine
- Night Drop
Evendale – GE Aircraft Engines Plant Office
1 Neumann Way (Building 700, 1st floor, column A8; limited access to GEAE Evendale Plant Employees)
Cincinnati, OH 45215
Phone: 513.243.4328 / 800.542.7093
Fax: 513.243.4129
Hours:
Monday – Friday: 8 am - 4:15 pm
- ITM Available (Outside our office in building 700)
- Account & Loan Services
- Notary Public Services
- ATMs: Building 90, 500, 700, and 800
Madisonville, KY – GE Aircraft Engines Plant Office
3016 Nebo Road (Located outside GEAE plant)
Madisonville, KY 42431
Phone: 270.821.6558
Fax: 270.825.8063
Hours:
Monday & Wednesday: 9 am - 4 pm
Friday: 7 am - 4 pm
Closed for lunch: 12:30 pm - 1:30 pm
- Account & Loan Services
- Night Drop
- ATM
TriHealth Bethesda North Office - Temporarily Closed
10500 Montgomery Road (Located inside Bethesda North Hospital on the ground floor, down the hall from the cafe)
Cincinnati, OH 45242
Phone: 513.243.4328 / 800.542.7093
Fax: 513.865.1201
Hours:
Monday – Thursday: 8:30 am - 4:30 pm
Friday: 7:30 am - 4:30 pm
Closed for lunch: 1 pm - 2 pm
Expanded Services: Thursdays 9 am - 4 pm
A loan officer will now be available, by appointment only, to help you:
- Apply and close on a consumer loan
- Open an Individual Retirement Account (IRA)
- Discuss mortgage options
- Apply for a credit card
- Account & Loan Services
- Night Drop (located on wall to right of office)
- Notary Public Services
- ATMs: In the vending area near the cafeteria and in the Emergency waiting area near the vending machines
- Turn into the main hospital entrance at the light, follow the signs to the Medical Office Building (wrapping around toward the right of the hospital).
- From the main entrance of the Medical Office Building, take the elevators on the left down to the ground floor.
- Turn left off the elevators and go through the big automatic doors that enter into the hospital.
TriHealth Good Samaritan Office - Temporarily Closed
375 Dixmyth Avenue (Located inside Good Samaritan Hospital near the Dixmyth lobby entrance)
Cincinnati, OH 45220
Phone: 513.243.4328 / 800.542.7093
Fax: 513.862.5136
Hours:
Monday – Thursday: 8:30 am - 4:30 pm
Friday: 7:30 am - 4:30 pm
Closed for lunch: 1 pm - 2 pm
Expanded Services: Tuesdays 9 am - 4 pm
A loan officer will now be available, by appointment only, to help you:
- Apply and close on a consumer loan
- Open an Individual Retirement Account (IRA)
- Discuss mortgage options
- Apply for a credit card
- Account & Loan Services
- Night Drop (located on wall to right of office)
- Notary Public Services
- ATM: In the vending area of the cafeteria on the fifth floor
- Turn into the parking lot/garage off Dixmyth Ave; you will see the main Dixmyth lobby entrance as you enter the parking lot.
- Walk into the Dixmyth lobby entrance, go toward the elevators and turn right down the hallway before the elevators.
- The office is on the left, near the gift shop (If you are in the garage, take the elevators down to the main lobby/entrance).
Mercy Hospital Anderson Office - Temporarily Closed
7500 State Road (Located inside Mercy Hospital Anderson at the right-end of the hospital)
Cincinnati, OH 45255
Phone: 513.243.4328 / 800.542.7093
Fax: 513.233.6850
Hours:
Monday and Friday: 7 am - 5 pm
Closed for lunch: 11:30 am - 12:30 pm
Tuesday, Wednesday, Thursday: 12:30 pm - 5 pm
- Account & Loan Services
- Night Drop
- ATM: In the lobby of the main entrance, across from the cafeteria
- Turn into the hospital entrance then turn right toward the right-end of the hospital.
- Go to the end of the building (pass the surgery center) and you will see two credit union parking spots in the front row on the left.
- Enter the building at the red awning and go straight until the hallway dead ends. Then turn right to walk through a door that leads to our office.
- The office is on the left, near Security.
Mercy Hospital West Office - Temporarily Closed
3300 Mercy Health Blvd.
Cincinnati, OH 45211
Phone: 513.243.4328 / 800.542.7093
Fax: 513.215.0956
Hours:
Monday and Friday: 7 am - 5 pm
Closed for lunch: 11:30 am - 12:30 pm
Tuesday, Wednesday, Thursday: 12:30 pm - 5 pm
Expanded Services: Mondays 9 am - 4 pm
A loan officer will now be available, by appointment only, to help you:
- Apply and close on a consumer loan
- Open an Individual Retirement Account (IRA)
- Discuss mortgage options
- Apply for a credit card
- Account & Loan Services
- Notary Public Services
- ATM: On level T, in the Vending Area next to the Cafe, across from the stairs and elevator
- Once parked in "Visitor Parking," walk across the bridge to the Visitor/In-patient Entrance.
- Enter through the doors and go left toward "Registration."
- Take the first elevator on the left (a single elevator, before the set of stairs) down one level to T for "Terrace."
- When exiting the elevator, go right, walk through the Cafe, through the doors under "Administration," and through the next set of double doors.
- Our office is the first door on the left - T201 (across from Human Resources).
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