The average age to buy a first home is now the oldest ever on record at 36 years old.1 Diminished buying power, student loan debt, and competition from corporate investors—among other factors—have caused many young buyers to delay homebuying or consider it out of the question entirely.
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I'm Violet, your GECU virtual assistant!
I'm available 24/7/365 to provide quick answers to your questions, connect you with essential tools and resources, and help you get support from a team member when you need it.
Have questions?
Ask Violet!
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24/7 virtual assistance
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Quick answers to FAQs
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Added convenience
As GECU’s newest team member, I’m here to answer questions you may have anytime, day or night. Whether you need help finding our current rates or want to make a loan payment, I’m always available within Online Banking and the mobile app.1
- Hometown: Cincinnati, Ohio
- Favorite food: Cincinnati style chili, of course. 😉
- Favorite holiday: Cyber Monday
- Favorite drink: Java – it keeps me running smoothly!
- Favorite GECU product: I'm a fan of everything GECU, especially Simply Free Checking with Round-Up!
- Birthstone: Amythest
How I can help you
I specialize in providing information about our products, services, and locations. I can also assist with account-related questions such as making payments or transferring money between accounts.
I can answer a wide variety of questions, such as:
- "How do I apply for a mortgage?"
- "How do I make a loan payment?"
- "What credit cards do you offer?"
- “What transfer limits do I have?”
- “How do I enroll in eStatements in Online Banking?”
I'm always learning, so if I don't have the answer right away, I'll guide you to the right resources and make sure I'm better prepared for next time!
If you have a question I can't answer during regular business hours, I will promptly connect you with one of our local GECU team members to start a live chat session.
Excited to connect with me?
Make sure you're enrolled in Online Banking and have our mobile app. With these tools at your fingertips, you'll not only be able to chat with me, but also manage your accounts and make transactions anytime, anywhere.
Helpful Resources
In the journey toward financial stability and success, it’s easy to focus solely on the big, overarching goals. However, every step taken toward better financial health is worth celebrating.
Spoofing is like the tech version of putting on a disguise to trick someone. There are different types of spoofing, but email spoofing is a common tactic utilized by many of today’s scammers.
Say hello to Simply Free Checking
With a mobile app that's easy to use, Simply Free Checking is easy to love.