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Handling a deceased loved one’s accounts

The burden of settling a loved one’s accounts and loans isn’t yours alone to bear. Transfer some of the weight to us. Our dedicated team will help you understand and address every aspect of your loved one’s finances.

Shouldering the weight
with you

  • Personable, dedicated team members
  • Experience to ensure your loved one’s accounts are properly settled
  • Free resources available to guide you

When a loved one passes, it is a very difficult and confusing time. Though we are unable to ease the grief your family is experiencing, we will make the process of settling their GECU accounts and loans as smooth and stress-free as possible. Our specialists will work closely with you, sharing details regarding your loved one’s financial situation to ensure options are understood and there are no surprises.

Gather information

Our team will require the death certificate. Other documents or information may be requested depending on the situation, including: 

  • Letters of Testamentary/Letters of Administration
  • Employer ID Number (EIN) for an estate
  • State Identification for the Executor/Administrator
  • Relief from Administration documents 
  • Court appointed documentation


Reach out

Monday-Friday, 8 am – 5 pm 

Deceased accounts guide

You can get an in-depth look at deceased accounts by referring to our digital guide. This document goes through nearly everything you need to know regarding your loved one’s different accounts and loans, including where to start, how to handle joint accounts, and more.

Additional resources

Access free resources anytime. Join our live webinars or watch recordings to explore topics like estate planning and wills. Plus, visit our Money Minutes Blog for quick reads on managing deceased accounts, planning ahead, and more—starting with our Checklist for What to Do When a Loved One Passes.

General Electric Credit Union is a full-service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky.

Helpful Resources

Money Minutes Blog

What Happens to a Loved One's Credit File When They Pass Away?

Amidst the grieving process of losing a loved one, there are several practical matters that need attention. One is tying up loose ends involving your loved one’s credit file, which remains after their passing. 

Read more
What to Do When a Loved One Dies

Navigating the passing of a loved one is emotionally and logistically overwhelming. This guide breaks down the essential tasks—from immediate steps to long-term responsibilities—so you can focus on what matters most, with support and clarity. 

Read more

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