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Credit card services
To mail your payment:
P.O. BOX 672051
Dallas, TX 75267
Please include the last four digits of your card number on your check.
Fraud and disputes
For fraud services (including blocked debit cards due to potentially fraudulent activity, identity theft, or compromised accounts) or to report a transaction or inquire about an existing debit card dispute, call: 513.204.4890.
Located in our Reading Road office location.
Monday - Friday: 9 am - 5 pm
Mortgage inquiry or notification of error
If you find that an error has occurred or wish to request information on your mortgage loan, please mail or email your request to:
US mail requests:
General Electric Credit Union
Attn: Mortgage Information Dept.
10485 Reading Road
Cincinnati, OH 45241
All requests must include:
- Borrower’s name
- Borrower’s date of birth
- Borrower’s daytime phone number
- Description of the request or error asserted
The Supervisory Committee assures that the credit union records are prepared accurately and that effective policies and procedures are maintained and followed. If you believe that transactions performed on your account were not initiated by you or a designated representative please contact the Supervisory Committee in writing to:
The Supervisory Committee
Post Office Box 62119
Cincinnati, OH 45252-9914
Have a general account inquiry, comment, or concern? Send us a message using our Contact Us form.
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General Electric Credit Union is a full-service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky.