Information collected and stored automatically
For site security purposes, and to ensure this service remains available to all users, GECU employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
Site management information is collected for statistical purposes. Computer software programs are used to create summary statistics, which are used for such purposes as assessing what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas. No personal information, such as your name or address, is collected or used for this analysis. We collect no information, which would identify you personally. We automatically collect and store only the following information about your visit:
- The Internet domain (for example, "xcompany.com" if you use a private Internet access account, or "yourschool.edu" if you connect from a university's domain) and IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the web) from which you access our website
- The date and time you access our site
- The pages you visit and the result of the request, such as an image or query
- Other status codes and values resulting from the web server responding to the request received: HTTPS status code, Windows NT code, number of bytes sent, number of bytes received, duration (in seconds) to fulfill the request, server port number addressed, and protocol version.
GECU does not use "cookies." (A "cookie" is a file placed on your hard drive by a web site that allows it to monitor your visit, usually without your knowledge.) You can set your browser to warn you when placement of a cookie is requested and decide whether or not to accept it.
Information collected from emails and web forms
When you send us personally identifying information, for example, in an electronic mail message containing a question or comment, or by filling-out a form that emails us this information, we use this information to fulfill or respond to your requests. We may store these requests to provide us with information for future improvements. We may forward your email to other employees who are better able to respond to your request. We do not create individual profiles with the information you provide. GECU does not give, sell, or transfer personal information to third parties, unless required by law.
We may include links in our emails that link you to information on our website about our products, services, and special pricing or promotional offers. However, we will never ask you for personal information in an email from us (for example, username, password, Social Security number, or account number). We will also never include links that take you to a non-secure page where you are asked to provide this information. To determine whether an email that you have received from GECU is legitimate, you may contact our member services at: 513.243.4328 / 800.542.7093.
If you receive an email or other correspondence requesting you provide any sensitive information via email or to a website that does not seem to be affiliated with the site, or that otherwise seems suspicious to you, please do not provide such information and report such requests to us at: [email protected].
General Electric Credit Union is a full-service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky.