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General Electric Credit Union

Title Services

Get support from GECU's Title Support team. 

For quick access, use our Duplicate Lien Release and State-to-State Change request forms to get started. 

Duplicate Lien Release State-to-State Change
Title Support Services at General Electric Credit Union

Title Processing & Support Services

Please review the information below, using the quick links to find the information most relevant to your needs today.

How can we help you today? 


I need a duplicate lien release. 

To request a lien release, use our Duplicate Lien Release request form. There is a $25 fee associated with this request which will be collected prior to submission. You will need your vehicle's VIN, a debit/credit card, and your 5-digit zip code in order to complete this form.  

What is the turnaround time?
Unless additional information is required, your request will be fulfilled within 24 business hours. You will receive email confirmation when the request has been completed.
Can a family member or other third party complete this form on my behalf?
This request form may require you to answer verification questions, which can only be answered by the vehicle's registered owner.

I am moving to a new state and need to register my vehicle.

To request a state-to-state title change, complete our State-to-State Change request form to request the title on file be sent to your local DMV/title agency. There is a $50 fee associated with this request which will be collected prior to submission. You will need your vehicle's VIN, a debit/credit card, and your 5-digit zip code in order to complete this form. If your account has previously been paid in full, you will need to contact your local title agency for further instructions as GECU is no longer the lienholder.

What is the turnaround time?
Please allow 4-6 weeks to complete this request. You will receive email confirmation when the request has been completed.
Can I have the title be sent directly to me to complete the state change?
The titles must be sent to the DMV/title agency to ensure that title clerks have the required documentation.
Can a family member or other third party complete this form on my behalf?
This request form may require you to answer verification questions, which can only be answered by the vehicle's registered owner.

I paid off my loan - what can I expect to receive? 

You’ve paid off your loan. That’s exciting! Now what?

10 business days after the loan is paid off, you will be mailed a letter indicating your vehicle has been paid in full; this letter will also include title information. If you need to update your mailing address, log in to Online Banking or our mobile app or contact us

Note: We do not store titles at GECU office locations; they are not available for pick-up.

Why don’t you have my title?
The Credit Union has partnered with DealerTrack, an industry-leader in title processing and management. Our titles are processed and managed in a centralized location by representatives who have experience with handling titles in all 50 states, making the process more efficient.
How do I get my title?
The process varies depending on the state in which you reside, but generally the lien holder (GECU) will notify your state’s DMV, either electronically or by submitting paperwork indicating you have paid off your loan. There may be a delay to ensure the funds clear your account and to allow for the processing of the title paperwork. For our most common states:
  • Ohio: After receiving documentation indicating your lien has been satisfied, you may exchange it at any County Clerk of Courts Title Office for a clear, paid-in-full title (fees may be charged by the Title Office). For more information and a list of County Clerk's Offices, please visit: bmv.ohio.gov/titles-release-lien
  • Indiana: After receiving documentation indicating your lien has been satisfied, you may visit your local Titling Office to apply for a new title (fees may be charged by the Title Office). For more information, visit: in.gov/bmv/titles/liens
  • Kentucky: After your loan is paid off, we’ll issue a Termination Statement. In the state of Kentucky, you hold the paper title; keep your Termination Statement with your paper title until you’re ready to trade-in or sell your vehicle. For more information, visit: drive.ky.gov
What is an electronic title?
The Electronic Lien and Title Program is a method by which some state BMV’s and lending institutions (lien holders) can exchange vehicle and title information electronically. The BMV transmits information electronically to the lien holder which eliminates the need to print and mail paper titles. Once the loan has been satisfied, the lien holder sends an electronic message releasing the title.
How long will it take to get my title/lien release?
After the loan is paid in full, there is a standard 10-business day processing period and then you will be mailed a paid in full letter, which includes information about your title. 
After the 10-business day processing period, can I pick up my title at a GECU office location?
Unfortunately, no. We do not store titles at GECU office locations. Your paid in full letter with title information will be mailed to your address on file 10-business days after the loan is paid off.

I need to add/remove or change a name on my title.

You will need to contact our Phone Loan Department for further information on what is required. You can reach them at: 513.243.5626.


I just purchased/refinanced my car and need to register. 

Congratulations on your new vehicle! Before you can register your vehicle, the title must be transferred into your name. This process and timeframe can vary depending how the vehicle was acquired. 

  • Dealership Purchase: If you purchased your vehicle from a local dealership, you will need to contact the dealership's title clerk to inquire about the status of your title. 
  • Private Seller/Refinanced from Another Financial Institution: If the vehicle was purchased from a private seller or you refinanced from another financial institution, General Electric Credit Union will process your title work with the county clerk’s office. Please allow 3-4 weeks to receive a memorandum title or proper documentation to register your vehicle. On rare occasions, we may need your assistance in completing the title work; should that be the case, we will notify you.  
How do I obtain a temporary tag?
Please visit your local BMV/DMV title office for more information and requirements.
Can I get a copy of my memorandum title?
The credit union does not hold copies of memorandum titles. You may request another memorandum title at your local title office. You will need to bring your state-issued photo identification and funds to cover the fee for a printed copy (fees vary by state and may be found on the title offices website).
Where can I get an out of state inspection done?
Vehicle inspections can be completed at most BMV’s, sheriff’s offices, or dealerships. Please call ahead to confirm their availability.

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