Contact Information

Member Services

Mailing Address:
General Electric Credit Union
10485 Reading Road
Cincinnati, OH 45241

Phone: 513.243.4328 / 800.542.7093

The telephone hours differ slightly from our office hours, please see Hours & Locations for office hours.

Email: memberservices@gecreditunion.org
FAX: 513.398.0076
Routing Number: 2420-7682-1


Phone Loan Center

Phone: 513.243.5626 / 888.670.5626
FAX: 513.563.1028

Hours:
Monday - Thursday 9 am - 5 pm
Friday 9 am - 6 pm
Saturday 9 am - 2 pm


Title Department

Phone: 513.243.4328 / 800.542.7093
FAX: 513.563.1028
Email: title@gecreditunion.org


Insurance Service Center

For insurance verification only.

Phone: 800.523.6404
Verification Website: myinsuranceinfo.com
Mailing Address: PO Box 41039, Dayton, OH 45441-0039
FAX: 937.435.0146


Financial Mall

Located in our Reading Road office location.

Phone: 513.243.7887
FAX: 513.563.0052

Hours:
Monday - Friday 9 am - 5 pm

  • Insurance Services: 513.243.8100 | insurance@gecreditunion.org
  • Investment Services: 513.243.6510
  • Legal Services: 513.243.8300
  • Real Estate Services: 513.243.8600

Sourceline

Available 24 hours by phone: 513.243.3333 / 800.589.2875


Credit Card Cardholder Services

General Services: 866.820.6788
(Available 24 hours) 

Lost or Stolen Credit Card: 800.449.7728
(Available 24 hours) 

To Mail Your Payment:

VISA
PO Box 37603
Philadelphia, PA 19101-0603

Please include the last 4 digits of your card number on your check.


Debit/ATM Card Services

General Services: 513.243.4328 / 800.542.7093
(Available 24 hours; includes lost/stolen card support) 

  • To activate your PIN, call: 866.642.0450.
  • If you need to change your PIN, and know your existing PIN, please call the number on the back of your card.

Important note: We cannot change, update, or reset your PIN for you. You will need to follow one of the above methods for updating your PIN. 


If you find that an error has occurred or wish to request information on your mortgage loan, please mail or email your request to:

Email Requests: mortgageinfo@gecreditunion.org

US Mail Requests:
General Electric Credit Union
Attn: Mortgage Information Dept
10485 Reading Road
Cincinnati, OH 45241

All requests must include:
Borrower’s Name
Borrower’s Date of Birth
Borrower’s Daytime Phone Number
Description of the request or error asserted

The Supervisory Committee assures that the credit union records are prepared accurately and that effective policies and procedures are maintained and followed. If you believe that transactions performed on your account were not initiated by you or a designated representative please contact the Supervisory Committee in writing to:

The Supervisory Committee
Post Office Box 62119, Cincinnati, OH 45252-9914

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