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General Electric Credit Union

Contact Information

Member Services

Mailing Address:
General Electric Credit Union
10485 Reading Road
Cincinnati, OH 45241

Phone: 513.243.4328 / 800.542.7093

The telephone hours differ slightly from our office hours, please see Hours & Locations for office hours.

Fax: 513.398.0076
Routing Number: 2420-7682-1

Phone Loan Center

Phone: 513.243.5626 / 888.670.5626
Fax: 513.563.1028

Monday - Thursday 9 am - 5 pm
Friday 9 am - 6 pm
Saturday 9 am - 2 pm

Title Services

Phone: 513.243.4328 / 800.542.7093
Fax: 513.554.1203

Visit our Title Services page for a information and online resources, including Duplicate Lien Release or State-to-State Change request forms.

Insurance Service Center

For insurance verification only.

Phone: 800.523.6404
Verification Website:
Mailing Address: PO Box 41039, Dayton, OH 45441-0039
Fax: 937.435.0146

Financial Mall

Located in our Reading Road office location.

Phone: 513.243.7887
Fax: 513.563.0052

Monday - Friday 9 am - 5 pm

  • Investment Services, available through CUSO Financial Services, L.P.*: 513.243.6510
  • Legal Services: 513.243.8300
  • Real Estate Services: 513.243.8600

*Non-deposit investment products and services are offered through CUSO Financial Services, L.P. ("CFS"), a Registered Broker-dealer (Member FINRA/SIPC) and SEC-registered Investment Advisor. Products offered through CFS: are not NCUA/NCUSIF or otherwise federally insured, are not guarantees or obligations of the credit union, and may involve investment risk including possible loss of principal. Investment Representatives are registered through CFS. General Electric Credit Union has contracted with CFS to make non-deposit investment products and services available to credit union members.


Available 24 hours by phone: 513.243.3333 / 800.589.2875

Credit Card Cardholder Services

Phone: 513.243.4328 / 800.542.7093 (follow the prompts)
(Available 24 hours)  

To reset or update your PIN, call: 888.891.2435

To Mail Your Payment:
P.O. BOX 672051
Dallas, TX 75267

Please include the last 4 digits of your card number on your check.

Debit/ATM Card Services

General Services: 513.243.4328 / 800.542.7093
(Available 24 hours; includes lost/stolen card support) 

  • To activate your PIN, call: 866.642.0450.
  • If you need to change your PIN, and know your existing PIN, please call the number on the back of your card.

Important note: We cannot change, update, or reset your PIN for you. You will need to follow one of the above methods for updating your PIN. 

Inquiries and Feedback

General account inquiries or comments
Have a general account inquiry, comment, or concern? Send us a message using our Contact Us form.
Mortgage inquiry or notification of error

If you find that an error has occurred or wish to request information on your mortgage loan, please mail or email your request to:

Email Requests:

US Mail Requests:
General Electric Credit Union
Attn: Mortgage Information Dept
10485 Reading Road
Cincinnati, OH 45241

All requests must include:
Borrower’s Name
Borrower’s Date of Birth
Borrower’s Daytime Phone Number
Description of the request or error asserted

The Supervisory Committee assures that the credit union records are prepared accurately and that effective policies and procedures are maintained and followed. If you believe that transactions performed on your account were not initiated by you or a designated representative please contact the Supervisory Committee in writing to:

The Supervisory Committee
Post Office Box 62119, Cincinnati, OH 45252-9914


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