CallConnect, our 24/7/365 personalized telephone banking service allows you to manage your accounts when it's most convenient for you.
- NEW! Make a loan payment over the phone from internal and external accounts.
- NEW! Enjoy a personalized menu of options based on your relationship and the accounts you have with us.
- Confirm account balances and manage your account 24/7/365.
- Review recent account activity.
- Transfer funds between internal GECU accounts.
- To access CallConnect, dial: 513.243.3333 or 800.589.2875. Please listen closely as our menu has changed.
- Authenticate using your Member Number, SSN, or account number. You'll be asked to enter your PIN. First time user? Your PIN is the last four digits of your SSN; you'll be prompted to choose a new PIN after log in. If you are unsure of your PIN, please contact our Member Support Team who will be happy to assist you. Note: Previous Sourceline users should use their existing PIN.
- NEW! If calling from a cell phone, you will be able to enroll in Easy Access, a secure service that eliminates the hassle of entering your member or account number and PIN on all future calls.
Note: This feature is only available when using the same mobile phone number.