ID Navigator Powered by NortonLifeLockā„¢

Smart tools to help against the evolving threat of identity theft.

Gain greater peace of mind 

  • Patrols the dark web for your personal information
  • Sends notifications about data breaches
  • Get assistance should your wallet be lost or stolen

No one can prevent all identity theft, so staying informed and knowing what to do when your identity is threatened can give you greater peace of mind. Identity theft continues to evolve and so do NortonLifeLock solutions. That’s why all GECU credit cards include ID Navigator Powered by NortonLifeLock™.

How ID Navigator Powered by NortonLifeLock can help:

  • Dark Web Monitoring – Continuously patrols the dark web and private forums looking for personal information that may belong to you. Should it be found, notifications are sent with suggested steps.
  • Data Breach Notifications – Sends notifications when large-scale breaches occur so you can act quickly should a breach affect your personal information.
  • Stolen Wallet Assist – A stolen wallet can mean a lost identity. If your wallet is stolen you will receive guidance to help you cancel or replace key documents like your credit cards, driver’s licenses, Social Security cards, insurance cards, and more.
  • One-Bureau Credit Monitoring Alerts – Helps you stay on top of your credit to help detect fraud more quickly. Alerts are sent when key changes are made to your credit file with a major credit bureau.1
  • Credit, Bank & Utility Account Freezes – Provides instructions and links so you can quickly freeze credit, bank, and utility files with each consumer reporting company to help protect you against criminals opening unauthorized accounts in your name.
  • Restoration Assist – U.S.-based Identity Restoration Specialists are available Monday to Friday 9 am – 8 pm EST with guidance and with next steps to assist you should you become a victim of identity theft or other suspicious activity. Note: Visa cardholders will have access to special discounts if they are interested in purchasing a more robust identity theft offering that includes additional Restoration features such as the LifeLock Million Dollar Protection™ Package.

U.S.-based Member Services & Support is available Monday to Friday 9 am – 9 pm EST, and Saturday 10 am – 4 pm EST.

To confirm your eligibility, GECU Visa cardholders should visit:

General Electric Credit Union is a full-service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky.

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